Restoring control across stalled multi-supplier transformation
Our experience includes stabilising and delivering four previously stalled programmes within approximately ten months, across a complex multi-supplier environment.
- 4
- Stalled programmes delivered
- ~10 months
- Approximately ten months
- 11
- Concurrent workstreams
- 90-120
- Approximate internal and supplier resources
Recovery depended on the whole delivery system.
Finance, Billing, CRM, ERP integration, ITSM, infrastructure and automation sat within the same delivery environment. Plans, dependencies and readiness had to be governed together.
From recovery assessment to operational transition
- Diagnose
- Stabilise
- Replan
- Govern
- Deliver
- Transition
Four previously stalled programmes stabilised and delivered.
Recovery and delivery
Completed within approximately ten months.
One connected environment
Eleven concurrent workstreams with approximately 90-120 internal and supplier resources.
The multi-supplier orchestration story examines the same broad managed-services environment from a governance perspective.
Explore the multi-supplier governance perspective →Recovery carried through to readiness.
Delivery baseline
Programme governance, RAID and dependency management made the recovery work visible.
Supplier coordination
Internal and supplier teams were coordinated across concurrent workstreams.
Readiness to transition
UAT, cutover, go-live and operational transition remained part of delivery control.
Explore the recovery controls
Executive reporting connected delivery status to decisions. Governance covered RAID, dependencies and supplier coordination through UAT, cutover and operational transition.